FREQUENTLY ASKED QUESTIONS
Q.1: What is this site about?
Ans: This site is about the beautiful and indigenous art of India that is “Inlay Art”.This art adorns the beauty of Taj Mahal which is one of the ‘seven wonders of the architectural world’.
Q.2: Can I customize my order for multiple purchases?
Ans: Yes of course you can customize your order according to your needs, but before placing any such order, please write us at support@inlaymarlecrafts.com & we be happy to offer you best deals for custom offers & combined shipping discounts for multiple purchases.
Q.3: Do I need to pay any extra taxes or duties in my country?
Ans: In most of the cases you don't need to pay anything additional due to single or low quantity purchases, but in some countries where the custom regulations are strict, they might charge a small percentage of additional duties or taxes, so if you haven’t made any purchases online before or if you are not sure about your countries custom regulations, then you may check the rules & regulations set by the custom department of your country before making your purchase.
Please note that we are not responsible for any additional duties or taxes that might be levied as per the regulations of your country.
Q.4: What is the shipping cost that I need to pay my item?
Ans: PLEASE NOTE THAT THE SHIPPING COST WILL BE EXTRA AND IT IS DEPEND ON TOTAL WEIGHT OF ORDER , SELECTION OF SHIPPING COMPANY AND WAY OF SHIPPING LIKE BY AIR OR SEA . ALSO THE CUSTOMER CONFIRM THEIR OWN NOMINEE SHIPPING COMPANY TO DISPATCH THE ORDER.
Q.5:What If I do not feel satisfied with my goods?
Ans: There is a very rare chance for this to happen, but if you are not completely satisfied with your goods, please do inform us about it,& we will try to help you to resolve the matter as soon as possible to make you 100% satisfied with our goods.
